Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

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Our trusted mobile mechanics will service your car at your home or office

AutoGuru is the easiest way to find reliable mobile mechanics in your area who come to you! We can help you get instant quotes from our network of mobile mechanics, and lock in a fixed price within seconds. Mobile Mechanics are a super convenient way to get a repair or service as they can service your car right in your driveway!

Booking your car service is super easy, simply tell us about your vehicle, whether you need a service or repair, then we’ll get you instant quotes and confirm your booking. You can even book now, pay later with Afterpay, humm and Zip!

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Do you have questions?

Here's what everyone else is asking!

How much does a mobile mechanic cost?

The cost of a mobile mechanic can vary, depending on the job they’re completing. Generally speaking, mobile mechanics can charge lower hourly rates than a workshop, due to lower overheads.

Can a mobile mechanic do any kind of repair?

Unfortunately, no. Whilst mobile mechanics can do most general servicing and repairs, some major repairs do require the use of a workshop.

Can a mobile mechanic do a complete service of my car?

Yes. A mobile mechanic can complete all tasks required for basic and logbook services.

Can a mobile mechanic complete jobs as fast as a workshop?

Generally speaking, yes, however, some jobs might be quicker to complete in a workshop due to having access to equipment such as a car hoist or lift, which allows for easier access to certain parts of the car.

Can a mobile mechanic work anywhere?

No. A mobile mechanic needs a flat surface in a secure location, with at least 1.5 metres of space on each side of the car. Due to safety concerns, mobile mechanics generally will not work in public areas or on the side of the road.

Here's what our most recent customers say

2016 Mazda 2 vehicle

Indi T

GH Motors

5 • 17 December 2024

I recently had my car's AC re-gassed at GH Motors and couldn’t be happier with the service! Harry, the mechanic, was professional, friendly, and clearly explained the process. Along with the re-gas, t...

2014 Peugeot 4008 vehicle

Joel C

2014 Peugeot 4008

Super Star Auto Repairs

5 • 7 January 2025

Clear communication, did a great job! Highly recommended.

2008 Hyundai i30 vehicle

Dan W

2008 Hyundai i30

Active Auto Ace Mobile Mechanics

4 • 4 January 2025

Though it was a little rain, but the work being carried out without any problems. I like the professionalism shown by your people. I'm still waiting for the proper invoice showing what should be fixe...

2013 Holden Trax vehicle

Paul O

2013 Holden Trax

Perth Mech Mobile Mechanics

5 • 8 January 2025

Perth Mech are fast,efficient,friendly and do a great job and are very helpful with any questions you may have. The air freshener is a nice touch

2011 Holden Commodore vehicle

Jason D

2011 Holden Commodore

Lube N Tune

5 • 17 December 2024

All round great experience. Would highly recommend, alot more cheaper than other competitors also. Thanks.

2003 Holden Astra vehicle

George W

2003 Holden Astra

Canberra AutoCare

5 • 29 December 2024

Udara is a lovely man and totally fastidious in both completing the job and fixing little things that we’ve let go. He made the headlights clear again and topped up the oil and coolant, all at no cost...

AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

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