Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Battery Specialists near Invermay

Neale Goad Automotive

Wendouree VIC 3355

4.5km

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

Looking for Expert Auto Care in Wendouree? Choose Neale Goad Automotive for Comprehensive Vehicle Services Located in Wendouree, VIC, Neale Goad Automotive is your trusted destination for auto maintenance and repairs. Serving the Ballarat region, their team provides top-quality service for a wide range of vehicles, from vintage classics to modern hybrids. Comprehensive Automotive Services Neale Goad Automotive offers a variety of services to ensure your vehicle remains in optimal condition: Vehicle Servicing: Regular maintenance for all types of vehicles, including petrol, diesel, gas, hybrid, light trucks, and tractors. Mechanical Repairs: Expert repairs to keep your vehicle running smoothly. Roadworthy Inspections: Thorough inspections to ensure your vehicle meets all safety standards. Transmission Repairs: Professional service and repairs for all types of transmissions. Why Choose Neale Goad Automotive in Ballarat? Neale Goad Automotive is dedicated to delivering high-quality automotive services with a focus on customer satisfaction. Their experienced mechanics provide exceptional care for all vehicle types, ensuring reliable and professional service every time. VACC Accredited Workshop As a VACC accredited workshop, Neale Goad Automotive adheres to the highest standards of professionalism and expertise. Their team is equipped with the skills and knowledge to handle a wide range of automotive needs. Experienced and Versatile Technicians The team at Neale Goad Automotive consists of skilled technicians with extensive experience in servicing a full range of vehicles, from vintage and classic cars to modern hybrids and light trucks. Their comprehensive knowledge ensures your vehicle receives the best care possible. Customer-Focused Approach Neale Goad Automotive prides itself on providing friendly and professional service. Their knowledgeable team is always ready to assist with any automotive needs, offering expert advice and solutions to keep your vehicle running at its best. Convenient Location Conveniently located in Wendouree, Neale Goad Automotive is easily accessible for residents and businesses in the Ballarat region, providing top-quality automotive services close to home. FAQs Why is regular vehicle servicing important? Regular vehicle servicing ensures your vehicle is maintained according to the manufacturer's specifications, helping to preserve its performance and reliability. It includes comprehensive checks and maintenance tasks to prevent potential issues and costly repairs. What are the benefits of choosing a VACC accredited workshop? Choosing a VACC accredited workshop ensures your vehicle receives high-quality service from professionals who adhere to industry standards. This accreditation reflects the workshop's commitment to excellence and customer satisfaction. For reliable and comprehensive car servicing and repairs in Wendouree, find out how much your service will cost, get an online quote today, and experience the Neale Goad Automotive difference. Your trusted partner in vehicle maintenance and performance in Ballarat. ... view more

Susan

• Oct 2024

Had a car inside and outside detailed, and came back looking brand new, thanks everyone.

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