Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Mechanics near Norwell

mycar Tyre & Auto Pimpama

Pimpama QLD 4209

3.7km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

Get quote

mycar Tyre & Auto Pimpama: Award-Winning Car Care for the Gold Coast Gold Coast drivers, rejoice! mycar Tyre & Auto Pimpama, finalists for the prestigious 2024 AutoGuru Top Mechanic Award thanks to their exceptional customer service, is your one-stop shop for all your car's needs. They're not your average mechanic. mycar Pimpama offers a comprehensive range of car services to keep your car running smoothly and safely, from routine maintenance like brakes and suspension to complex repairs involving car electrics and air conditioning. Need new tyres? They've got a huge selection. Their team of qualified experts are passionate about cars and dedicated to exceeding your expectations. Whether you need a simple wheel alignment, a full logbook service for your new car, or ongoing maintenance for your fleet, they have the expertise to handle it all. Busy schedule? No worries! mycar Pimpama is open six days a week and boasts a wheelchair-accessible waiting room with convenient after-hours key drop-off. Get a quote online today and experience the mycar Pimpama difference! Find out how much your service will cost upfront and book your appointment conveniently to ensure your car receives the award-winning care it deserves. ... view more

Tony

• Sep 2024

Service was good, the only complaint is that the car was booked for 10.45 am but when it was delivered the completion time was to be 4pm. Why book the car in when they want it all day? I expect the service to take 2 hours at the most and expected to retrieve the car at about 1pm. They did try to do it quicker as I was there waiting for the car to be ready. Next time a delivery time and expected completion would be a better solution.

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