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The 911 Garage

4.6 • 13 reviews
3 Years in Operation
3 Years in Operation
2 Qualified Staff
2 Qualified Staff
3 Service Bays
3 Service Bays
2 Years a Member
2 Years a Member
Brakes Specialist
Brakes Specialist
Euro Specialist
Euro Specialist
Car battery Specialist
Car battery Specialist

About Gerard & the team

Gerard is the Workshop Manager
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The 911 Garage: Thomastown's Trusted Alternative to Dealership Service (Melbourne)

Tired of high dealership costs and impersonal service? The 911 Garage in Thomastown offers a better way to care for your car.

Experience Makes the Difference:

For over 25 years, The 911 Garage has serviced and repaired all makes and models. Their extensive experience allows them to diagnose and fix any car issue efficiently, ensuring your vehicle runs better than ever.

Save Money & Time, Get More:

The 911 Garage is your reliable and affordable alternative to dealerships. They offer competitive prices, faster turnaround times, and a personalised service experience you won't find elsewhere.

Convenience at Your Fingertips:

Their hassle-free concierge service picks up your car, has it serviced, and returns it to you, minimising disruption to your day.

Quality You Can Trust:

They use only premium parts and cutting-edge technology to ensure your car receives the best possible care.

Here for You, Every Step of the Way:

The 911 Garage prioritises exceptional customer service. Their friendly mechanics are happy to answer any questions you may have, big or small.

Get a Quote Today!

Experience the 911 Garage difference. Breathe new life into your car and enjoy a better service experience. Request a car service quote online today!

Services

Logbook & Basic Servicing
Clutch
Air Conditioning
Auto Electrical
Batteries
Brakes
Car Wash/Detailing
Cooling
Differential
Engine
Installation
Locksmith
Pre-Purchase Inspections
Roadworthy & Safety Certificates
Suspension / Steering
Timing Belt/Chain
Transmission
Tyre
Wheel Repair
Miscellaneous

Location

3 / 39 Northgate Drive, Thomastown, VIC

Amenities

In Store

Waiting Lounge
Drop Off Service
Tea & Coffee Facilities
Service Warranty
Key drop off box

Trading Hours

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Payment Methods

Cash (in store only)
Cash (in store only)
EFTPOS
EFTPOS
Visa (online only)
Visa (online only)
American Express
American Express
Diners Card
Diners Card
Mastercard (online only)
Mastercard (online only)

Reviews

4.6

13 reviews
5 stars
124 stars
03 stars
02 stars
01 star
1
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MJFord EcoSport
5 • 5th Aug 2024
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DebraToyota Avensis Verso/Picnic/SportsVan
5 • 18th Jul 2024
Exceptional customer service with the added convenience of pickup, drop off, and vacuum. Thanks guys.
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Reply from The 911 Garage

Thanks Debbie always a pleasure.

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IbbyToyota Yaris
5 • 27th Nov 2023
Jared the number one Mechanic, highly recommend him. He deserves more than a five-star. I wouldn’t replace him for any other Mecanic. Keep up the good work champ.
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kymVolkswagen Passat
5 • 10th Nov 2023
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AlexToyota Corolla
1 • 4th Nov 2023
I’m very disappointed with my experience with The 911 Garage. My car returned with the windscreen wiper damaged (a big part of the paint was scratched off), the mechanic insisted that my car was like this when he picked up the car, but I have pictures taken to show the otherwise and the damage is obviously fresh. He ended up agreeing to fix the damage “out of goodwill” on the coming Monday from 9-9:30 am, so I decided to work from home today waiting for them. Now, I have been waiting for over an hour and tried to call them two times, no reply at all. I wouldn’t recommend this service to anyone, a very unpleasant and disappointing experience!