Mercedes-Benz dent removal and repair

Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Does Your Mercedes-Benz Need Dent Removal and Repairs?

If your Mercedes-Benz has suffered from hail damage, a trolley ding or other damage, you may have dents that need to be removed or repaired. Basic dent removal and repairs usually start with Paintless Dent Removal, or PDR for short, and move up to removing panels to reshape the metal back to Mercedes-Benz factory appearance before reapplying paint if needed.

Paintless dent removal is often the approach that works best on smaller marks and creases, and most of the time these repairs can be carried out on your Mercedes-Benz at your home or workplace by mobile PDR technicians, meaning no trips to the panel shop and long periods without your Mercedes-Benz. This also keeps the structural integrity of your Mercedes-Benz intact, as no components need to be removed or replaced.

If the dent is larger, however, the only way to carry out a repair on your Mercedes-Benz is to remove the panel from the vehicle (if possible) and manipulate it back into shape. This often damages your Mercedes-Benz's paintwork or the paintwork is already damaged from the initial impact that caused the dent, so repainting to the Mercedes-Benz's original colour will also be required. Special tabs can also be welded to the bare metal and attached to a slide hammer to pull out large dents, but this also requires paint to be reapplied after the repair is carried out.

If you are unsure if the damage on your Mercedes-Benz is suitable for PDR or will require a lengthy stay at a smash repair centre, many repairers offer a free quoting service to determine which repairs are required, and many offer a loan vehicle while your Mercedes-Benz is in being repaired.