Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

MCC/Smart Roadster/Coupe Driveshaft seal replacement

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MCC/Smart Roadster/Coupe Driveshaft seal replacement

Does your MCC/Smart Roadster/Coupe have a faulty driveshaft seal?

The differential and gearbox in modern vehicles rely heavily on lubrication to operate correctly.

Specific gearbox and differential oils are created to properly lubricate all the moving parts as well as provide protection from wear and tear.

These components receive inputs from the engine and have to output to the wheels to allow the vehicle to drive. It is the job of the driveshaft seals (or axle seals as they are also known) to seal off these openings while allowing drive to pass through.

Driveshaft seals are most commonly found on front-wheel-drive cars, where the seal is mounted into the differential case at the point where the driveshafts lock into the differential and transmission.

There is no replacement interval for these seals, so when they start leaking it’s time for a technician to replace them.

The driveshaft seal is similar to a number of other seals on the vehicle, including the rear main seal and camshaft seal, as they utilise a solid outer ring and a rubber inner ring with a thin spring to hold tension on the seal.

This is fitted into the differential or transmission housing, and the driveshaft joint passes through it to locate on the inside of the transmission or differential.

Symptoms your MCC/Smart Roadster/Coupe driveshaft seal may have failed:

Oil leaking from the transmission area onto the ground
Low transmission or differential fluid
Erratic transmission operation due to low fluid

Some 4WD models will have front and rear driveshaft seals, so correct diagnosis is imperative to ensure the right repair is carried out

It is best practice to replace the differential or transmission fluid when the seal is replaced, in case any contamination of the fluid has happened

Having a differential or transmission that is operating correctly is crucial to the everyday operation of your MCC/Smart Roadster/Coupe.

Having a leak from a driveshaft seal may increase wear and tear on these components and if it is not rectified quickly you may end up with a massive repair bill when the transmission or differential fail.

Replacing a leaking MCC/Smart Roadster/Coupe driveshaft seal will combat these problems and keep you and your family safe on the road.

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AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.