MCC/Smart Roadster/Coupe Wheel Stud Replacement

Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Why does my MCC/Smart Roadster/Coupe need the wheel studs replaced?

If you have been driving you're MCC/Smart Roadster/Coupe for a while then you may well have driven past the following scene while on your travels - a person at the side of the road, hands on the hips and head shaking, gazing at their car that is missing a wheel. That missing wheel is lying on its side some 100m further up the road.

This is what can happen if the wheel studs - the threaded fasteners that keep the wheels attached to a car - break off. It would have to be a really bad day for all the wheel studs to fail at once, but it can happen on your MCC/Smart Roadster/Coupe.

Wheel studs can fail when they're put under undue stress. This will happen if the lug nuts (that are used to secure the wheel to the studs) are overtightened, the thread of the studs are stripped, or the car is driven with loose lug nuts.

Also, if the wheel is subjected to a hard blow, such as can happen in an accident, or hits a curb or a pothole, the wheel studs can be damaged. It’s certainly a good idea to have your MCC/Smart Roadster/Coupe’s wheel studs checked after a hard whack to the wheels.

Wheel studs are either pressed in or screwed into the wheel hub and are designed for the demands of your MCC/Smart Roadster/Coupe. Not all wheel studs are the same size and pattern and there are distinct stud patterns needed to match certain wheels to specific vehicles.

You can’t easily swap wheels between different cars due to this pattern and you should never try to force a wheel onto the studs if it's not designed to fit your MCC/Smart Roadster/Coupe.

When a wheel stud fails you may notice some warning signs that it needs replacing:

The stud is broken

Vibration through the steering wheel

Loud noise from the wheel area

The stud has a crack through it

Play in the wheel when the vehicle is raised in the air

Ticking or clicking noise from the wheel area that increases with speed

Don’t continue to drive if your MCC/Smart Roadster/Coupe has a broken wheel stud. Have the stud replaced as soon as possible.

Try to avoid broken wheel studs by using a torque wrench when tightening lug nuts. This way, the nuts are not being overtightened and causing undue stress on the studs.

A wheel falling off at 100km/h is not an experience anyone wants. True, we are talking worst-case scenario here but if symptoms are ignored that nightmare could happen.