Rapid Tune Hallam
4.5 • 118 reviews
8 Years in Operation
2 Qualified Staff
6 Service Bays
Preferred Partner
9 Years a Member
Air-conditioning Specialist
Brakes Specialist
Diesel Specialist
About Liam & the team
Liam is the Workshop Manager
Welcome to Rapid Tune Hallam: Your Trusted Automotive Service Provider
Expert Automotive Services in Hallam, Melbourne
Located in southeast Melbourne, Rapid Tune Hallam is a highly regarded automotive service provider known for their expertise in car servicing, auto repairs, inspections, and tyres. With a team of experienced mechanics, they offer a comprehensive range of services for all makes and models.
Comprehensive Range of Services
At Rapid Tune Hallam, they specialise in:
Logbook servicing
Roadworthy certificates
Battery replacement
Safety inspections
Engine diagnostics
Repairs of brakes, clutch, suspension, auto transmission services, fuel injection, and more
Professional tyre services including tyre replacement, wheel alignments, and balancing
Convenient Location and Accessibility
The workshop is conveniently located just a short 3-minute walk from the Princes Hwy bus stop, with Hallam Train Station situated 1.4 km away, making it easily accessible for those who prefer public transportation. This allows customers to seamlessly continue their day while their vehicle receives expert attention and care.
Customer-Focused Services
Rapid Tune Hallam prioritises customer satisfaction above all else. They offer a 20,000 kilometre/12 month warranty on all work performed, ensuring peace of mind for their valued customers. Additionally, they can arrange a customer pick-up and delivery service within the local area, and have a loan car available, subject to availability.
Experience Excellence
With their commitment to excellence, Rapid Tune Hallam is dedicated to providing exceptional service to their customers. They are open six days a week, from Monday to Saturday, ensuring convenience and accessibility for all.
Trust Rapid Tune Hallam
Optimise your vehicle's performance and trust in the expertise of Rapid Tune Hallam, the leading automotive service provider in southeast Melbourne. Experience the outstanding services they have to offer and book your appointment today.
Contact Us
Services
Logbook & Basic Servicing
Clutch
Suspension / Steering
Transmission
Tyre
Engine
Cooling
Auto Electrical
Air Conditioning
Timing Belt/Chain
Pre-Purchase Inspections
Brakes
Roadworthy & Safety Certificates
Batteries
Differential
Miscellaneous
Location
23 / 2-10 Hallam South Road, Hallam, VIC
Amenities
In Store
Loan Cars
Waiting Lounge
Drop Off Service
Tea & Coffee Facilities
Service Warranty
Trading Hours
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 1:00 PM
Sunday
Closed
Payment Methods
Cash (in store only)
EFTPOS (in store only)
Visa
Mastercard
Afterpay
humm
Zip
Reviews
4.5
118 reviews
5 stars
874 stars
193 stars
52 stars
41 star
3
PaulNissan Navara
1 • 11th Nov 2024
On October 18th, I brought my Nissan Navara to Rapid Tune Hallam due to a rattling noise coming from the front of the engine, around the fuel pump area. I explained to the staff that the noise only appears when the engine is at operating temperature, which led me to suspect an issue with a tensioner or possible low oil pressure affecting the timing chain. I also mentioned that the timing chain was replaced about five months ago, making it a point of concern for me. The work had been done in New South Wales, and I didn’t want to risk chain failure by driving back there. After an initial diagnosis, I was told the fuel pump was the problem and received a quote of AUD 1,800 for a reconditioned pump, with the total cost estimated at AUD 2,850. I picked up the vehicle on October 25th, after being assured it was “running like a dream.” However, within 20 minutes of driving, I noticed that the rattling noise persisted. I returned the vehicle on October 28th and, two days later, was informed that everything was fine and that the vehicle was safe to drive. Since this is our family car and we frequently travel with our 4-month-old baby, I insisted they investigate further and resolve the issue that had brought me in initially. A timing chain failure on a Navara could lead to a catastrophic engine failure, and I was not willing to take that risk. Despite being told that their "high-tech scanning tools" would detect a slack chain, I knew this was incorrect, as diagnosing chain slack requires removing the chain cover. After three days without updates, I called on November 2nd and spoke with the head technician, who informed me that they had, at last, removed the chain cover and discovered that the upper chain tensioner was not functioning properly. On November 7th, I received a call stating that they could install a new tensioner and that the vehicle would be ready that day. However, I was quoted an additional AUD 780 for this service, including AUD 500 for the part alone—a price significantly higher than the genuine Nissan part I could source for under AUD 100. By this stage, I was exhausted with the process. It was my birthday, and I just wanted my car back in working condition. I arranged a ride to the shop, expecting to pick up my car as promised. However, by 5:10 p.m., I still hadn’t received an update. When I arrived, I saw my vehicle being driven out, only to find it back in the workshop with the hood open 15 minutes later. The staff then told me it was ready and that the rattle was gone after a short test drive (approximately 10 minutes). Yet, after driving for just 20 minutes, the rattling noise was louder than ever, and the driver’s door speaker was now no longer working, the 4wd light on the dash on, and the driver's door speaker isn't working anymore. After contacting Rapid Tune on Friday to let them know about the situation, I was told to bring the car again on the 11th of November. The front desk employee was actually disrespectful and told me the problem most likely comes from the chain, which I had stated from the start. I was then told they wouldn't have time for that repair for an other month. This experience has been incredibly stressful and frustrating. I feel misled, poorly informed, and charged over AUD 3,500 without the initial issue being resolved. I hope Rapid Tune will take responsibility and resolve this matter. I expected better quality of service from a trusted, reputable brand like Rapid Tune and am now left feeling very disappointed.
Hi Paul, we take all of our reviews seriously and are sorry you feel this way. Please reach out to our team to discuss your concerns - the team at Rapid Tune Hallam.
JeremyMitsubishi Pajero Sport
5 • 10th Jan 2024
Excellent customer service! Very pleased with their work.
Thank you Jeremy, we are so pleased we could help you out with your vehicle needs and look forward to seeing you again for your next service or repair! - the team at Rapid Tune Hallam.