Ford Laser - 190000 kms / 114 months service costs

Name: Ford Laser Service
Brand: AutoGuru
Rating: 4.8 (195 reviews)

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Serviced - 18 October 2019

Tingalpa

Car - 1998 Ford Laser

Auto supplier - Ace Tyres & Auto Care

Services - Logbook Service - 190000 kms / 114 months

Price - $178.56 inc GST

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Customer review

We had a really good experience with the garage. The staff is lovely and honest. Decent prices. And they made sure both our cars were in good condition. We will book it again with them

Reply from workshop

Hi Asrid, thank you for your business and input, i will give you a call to find out if you are have a problem with your car. Mario Rossi

Serviced - 14 September 2022

Emerald

Car - 2002 Ford Laser

Auto supplier - Ultra Tune Emerald

Services - Logbook Service - 190000 kms / 114 months

Price - $216.19 inc GST

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Customer review

Go elsewhere, I actually regret not being able to wait to get into another supplier. Where you will get excellent customer service and a good explanation of the job. Ultra Tune Emerald was not an experience I want to repeat. They also need to employ someone to man the phone, preferably someone with people skills. ... view more

Reply from workshop

The service that was paid for was completed, I also took pictures of damaged drive belt & oil leaks, this was explained to the customer including showing her the piece of drive belt that had been found in engine bay during the inspection. The customer was also contacted prior to her returning to collect the vehicle, to try and explain that further repairs were needed but her phone went to voice mail. When the customer returned to pick up the vehicle, I explained to her that the drive belt will need replacing as it would not last the trip home which was 250km away. She said she cannot afford it as she had already paid for the service through auto guru on afterpay and had no more money. She then tried to say that I had caused the damage to her vehicle as she had no problem with her vehicle until she brought it into us for the service, which was not the case as pictures had been taken as evidence to show her, these pictures are taken on all services to show the customers the faulty parts & recorded on their invoices for future reference. She then dicided to try drive home with the damaged drive belt which let go a few blocks from the workshop. She noticed this as the battery light came on and the vehicle started over heating as the drive belt ran the alternator & water pump. On her return she accused me again of damaging her vehicle which was not the case as explained to her several times before her leaving. She then decided to have the drive belts replaced which I done straight away as not to inconvenience her anymore. Once this was completed, she was messaged again to inform her the vehicle was ready. This whole situation could have been avoided if she just listened to me in the first place & changed the drive belts. I have been dealing with customers for over thirty years so there is nothing wrong with my people skills, some customers just don't want to listen to or take experienced advice as they think they know better. I do understand that she supposedly had no money to replace the drive belts but miraculously found not only the money for the drive belts but for a whole lot of other shopping goods when she arrived to pick her vehicle up. ... view more

Serviced - 23 April 2019

Two Wells

Car - 2002 Ford Laser

Auto supplier - Lube N Tune

Services - Logbook Service - 190000 kms / 114 months + Extras

Price - $128.15 inc GST

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Serviced - 3 April 2019

Acacia Ridge

Car - 2002 Ford Laser

Auto supplier - Bats Automotive

Services - Logbook Service - 190000 kms / 114 months + Extras

Price - $123.63 inc GST

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Serviced - 1 December 2018

Brunswick East

Car - 2002 Ford Laser

Auto supplier - Princes Motor Repairs

Services - Logbook Service - 190000 kms / 114 months + Extras

Price - $159.13 inc GST

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Customer rating

Quote - 3 April 2024

Narre Warren South

2002 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $211.46 inc GST

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Quote - 14 December 2022

Launceston CBD

2000 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $169.52 inc GST

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Quote - 27 September 2022

Dandenong

1999 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $114.78 inc GST

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Quote - 27 September 2022

Dandenong

1999 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $163.57 inc GST

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Quote - 2 September 2022

Emerald

2002 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $216.19 inc GST

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Quote - 22 June 2022

Point Cook

2000 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $122.44 inc GST

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Quote - 17 December 2020

Concord

2001 Ford Laser

Services - Logbook Service - 190000 kms / 114 months

Fixed quote - $153.96 inc GST

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AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

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Ford Laser - 190000 kms / 114 months service costs

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