Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Ford Scratch repair

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Average rating for Scratch repair

5.0 • based on 1 review of 1 business

*Available at select service providers. T&Cs apply.

Average rating for Scratch repair

5.0 • based on 1 review of 1 business

Ford Scratch repair

Name: Ford Scratch repair
Brand: AutoGuru
Rating: 5.0 (1 reviews)

Can I Get the Scratches Repaired on My Ford?

The paintwork on your Ford isn’t just there to make it look good, it also provides protection to the metal underneath it. Ford paintwork is usually three separate layers: The primer, the colour base coat and clear coat, which is the main protective layer. The paintwork is designed to stop rust and other environmental contaminants from penetrating and damaging the panels, and these outside elements can often scratch the paintwork when they come into contact with your Ford.

Scratches can vary in depth, from a light scratch in the clear coat to deep scratches that penetrate to the primer or bare metal underneath. Scratch repair removes or lessens the look of these scratches, depending on the severity of the scratch and the location on your Ford.

Clear coat scratches are the easiest to repair, often only requiring the clear coat on your Ford to be polished to level out the scratch, rendering it invisible. Deeper scratches that strike through the clear coat down to the base layer or primer are more difficult to repair, often requiring paint to be built up into the scratch, before being flattened down with sandpaper and then polished to bring back the shine. If the scratch is severe, repainting the panel may be the only option to completely remove the scratch, returning the paintwork on your Ford back to factory condition

Depending on the severity of the scratch and the location on your Ford, a simple polish to remove small scratches can start around $150 and full repairs of a panel including repainting in your Ford’s factory colour can add up into the thousands.

Ford Models

AutoGuru acknowledges and pays respects to the people of the Yugambeh language region of the Gold Coast where we are based and all their descendants both past and present. We also acknowledge the many Aboriginal and Torres Strait Islander ancestors of the land in which our network of auto service providers operate.

Frequently Asked Questions

Ford Scratch repair

Ford Scratch repair

Can I Get the Scratches Repaired on My Ford?

Ford Models

Service offerings

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